Delivery & Returns
FREE DELIVERY on any Order over £30
£3.50 Postage Cost for any Order under £30
HANDMADE 'BY US' TO ORDER
Our Frames are Hand Made in Devon. We make every Frame to Order. So please allow between 3-5 working days before we dispatch.
ROYAL MAIL
We use good old Royal Mail 2nd Class delivery for our postage. If you have ordered a few items, we will compile all items together for one delivery.
PACKAGING
We have listened to your feedback and have significantly changed the way we package our handmade frames. We now use strong postal boxes and utilise any recycled cardboard and other packaging materials to protect
Want it Faster?
Contact Us at rubixframesltd@gmail.com if you are in a hurry. It is not unheard of for us to work evenings and weekends to get special orders out quicker, and can also negotiate a quicker delivery process with you.
WE HOPE YOU LOVE YOUR FRAMES!
CONTACT US...
Please email us if you are happy, or unhappy in any way with your Rubix Frame.
We want happy people! And do not want you to feel sad. The faster you tell us, the faster we can help. We want you to tell your friends about us in a positive upbeat way.
Contact Us: rubixframesltd@gmail.com
RETURNS
We are sorry to tell you that any returns will be at your expense. We have found many solutions over the years to correct problems. It always helps us if you can get some photographs of any damages and / or explain your reasons. Please await our response to your email before returning an item back to us. Once we receive a returned item and have checked it over, we will process your refund. This may take 7-10 days. However, we do try our very best to speed it along as best as possible.